Note: If you have checked 'Enable email approvals' prior to September 15, 2023, refer to this article to know how to transition to the new experienc...
Mon, 16 Oct, 2023 at 10:10 AM
Requesting approval for service requests Freshservice lets the user request approval for a service item by manually adding the email address of the appr...
Fri, 17 May, 2024 at 3:27 PM
This enhancement allows the requesters to edit a request they raise post-rejection. Additionally, we have upgraded the service request approval process...
Wed, 3 Apr, 2024 at 3:06 PM
Important Note: If you haven't enabled email approvals yet, refer to this article to enable approvals. If you signed up after September 15, 2023...
Fri, 29 Sep, 2023 at 8:37 PM
Starting November 1st, 2025, Freshservice is changing how approvals are raised and granted. Read this article to understand the impacts on existing approval...
Mon, 12 May, 2025 at 7:58 PM
